What information is required for menu edits?

Otter Core, Otter Pro, or Self-Serve Customers:

Please visit the How Do I Update My Menu article for step-by-step instructions. 

Otter Essentials Customers:

Menu requests should include: 

• Existing item name / new item name
• New item price
• Descriptions (if needed)
• Modifiers (if needed)

Example:

• Update: Cheese Pizza
• New Name: Margherita Pizza
• New Price: $10.99
• Description: New York Style Margherita Pizza 
• Modifiers: Basil ($1), Pepperoni ($2)

We ask for you to outline your requested changes in a CSV file if your menu change requires more than 5 changes. This will help to ensure our team can complete your menu changes in a timely manner and help us to keep track of your changes. 

If you would like to upgrade your account to Self-Serve, Otter Core or Otter Pro, please reach out to our support team and we can help you get started!