Otter Core, Otter Pro, or Self-Serve Customers:
Please visit the How Do I Update My Menu article for step-by-step instructions.
Otter Essentials Customers:
Menu requests should include:
- Existing item name / new item name
- New item price
- Descriptions (if needed)
- Modifiers (if needed)
- Update: Cheese Pizza
- New Name: Margherita Pizza
- New Price: $10.99
- Description: New York Style Margherita Pizza
- Modifiers: Basil ($1), Pepperoni ($2)
We ask for you to outline your requested changes in a CSV file if your menu change requires more than 5 changes. This will help to ensure our team can complete your menu changes in a timely manner and help us to keep track of your changes.
If you would like to upgrade your account to Self-Serve, Otter Core or Otter Pro, please reach out to our support team and we can help you get started!