Orders

• Order Management

• Auto-Accept Orders vs. Manual Orders

• How to use the auto-accept feature in Order Manager

• Using Manual Orders

• How do I accept orders in Otter?

• How do I accept orders with POS?

See all 27 articles

• How to use Order Manager

• How do I access Order Manager?

• What if I forget my password information?

• How does Order Manager benefit my business?

• NEW Order Manager

• Getting Started with NEW Order Manager

See all 8 articles

• How do I connect my Delivery Partners?

• How do I view my Delivery Partner’s connection status?

• What if my delivery partner connection is not there?

• How do I reconnect delivery partners after my login information has changed?

• How do I add a virtual brand?

• How do I view the connection status for my virtual brands?

• What is Handoffs by Otter?

• How to Contact the Courier for a Live Order

• Handoffs FAQ

• What is my Order History?