Managing Orders
- How do I accept orders in Otter?
- How will my order notifications appear?
- Auto-Accept Orders vs. Manual Orders
- Using Manual Orders
- I’m missing orders from a Delivery Partner
- How do I cancel an order?
Connecting Couriers
- How do I connect my delivery partners?
- How do I view my delivery partner’s connection status?
- What if my delivery partner connection is not there?
- How do I reconnect delivery partners after my login information has changed?
- How do I add a virtual brand?
- How do I view the connection status for my virtual brands?
Store Avaliability
- How to Update Store Hours
- How to Pause My Store
- Pausing ChowNow
- How to Apply Holiday Closures
- My Store Hours are Showing Incorrectly
- My Store is Showing as Closed/Paused but I'm Open